Order Cancellation Policy

Order Cancellation Overview
We understand that you may need to cancel an order under certain circumstances. This policy outlines the conditions and procedures for canceling an order and receiving a refund.

1. Cancellation of Unfulfilled Orders
If you wish to cancel an order that has not yet been shipped, you may submit a cancellation request through any of our available customer service channels. Once your request is confirmed and approved, you will receive a full refund of 100% of the amount paid. No cancellation fees will be charged for unfulfilled orders.

2. Cancellation of Shipped Orders
If your order has already been shipped, it cannot be canceled. However, once the order has been delivered, you may initiate a return in accordance with our return policy. To proceed, please follow the return instructions provided with your package or contact our customer support team for assistance.

3. Refund Process
Processing Time: After your cancellation request has been received and approved, your refund will be processed within 1–5 business days.
Method of Refund: All refunds will be issued to the original payment method used at the time of purchase.

4. Contact and Assistance
If you have any questions regarding order cancellations or require assistance, please feel free to contact us through our available customer service channels. Our team is here to help you.